Small Business Retailers: Ways That You Can Wow, Your Customers

Are you a small business owner who runs your own retail store? Whether your retail store is like a small convenience store or a specialty store, like one that sells collectible figurines or plus size clothing, you will likely have some type of competition. There is a good chance that most of your competition will come from businesses, like full size department stores; ones that are larger in size and have more financial resources at their fingertips. Although it may seem like your competition has the advantage, it doesnt have to be that way. There are a number of different ways that you go about wowing, each and every one of your clients that walks through your door, to the point where they will be a returning shopper.

When it comes to wowing, your customers, the wowing, process isnt actually as hard as you may believe it to be. For instance, the first step is to make sure that your store is completely clean and free of debris. If you have shopping carts, you will want to make sure that your customers can push a shopping cart down each of your isles, without running into merchandise or boxes on the floor. You will also want to make sure that your store shelves are organized in a nice, professional matter. The last thing that a consumer wants to do is shop at a retail store that leaves them feeling unclean or dirty. You want your customers to walk into your store and say wow.

Another way that you can go about wowing, your costumers is by just being nice to them. Yep, it really is as simple as it sounds. In todays society, where everyone is in a rush to get things done, we often forget to be kind and polite to others. The best way to wow, your customers is to treat them with kindness. You will want to make sure that all of your employees greet your customers as soon as they walk into the door, ask them if they need any help finding anything, and thank for them for their business after being checked out. Just being kind and compassionate to your customers is a great way to wow, them and bring them back for more kindness, especially since that kindness is now missing from many big box retailers.

Another simple way that you can go about wowing, your customers, is by offering them free discounts or savings. You may want to think about making coupons that can be handed out to all of your customers, preferably those who end up spending a certain amount of money, like fifty dollars or more. Moneysaving coupons are actually used by many shoppers, but most have to actually go searching for them, as most retailers dont hand them out free of charge. Giving your customers moneysaving coupons is a great way to give your business a good public perception and it also tends to up your chances of returning customers.

The above mentioned approaches are just a few of the many that you may want to take when looking to wow, your customers. In all honesty, what you need to do is look at it from the prospective of a customer. If you were to walk into your store, what would you want it to be like and how would you like to be treated?

Do you remember when you first heard of Ebay. Online auction place. Who thought back then it would end up being so big and so many people would be using this auction site. Most of us are aware that you can auction off just about anything on Ebay. People are making serious money selling products online at Ebay. It is also a great resource to find those hard to find items.

Have you checked into the many possibilities on the web to making some serious cash? There are so many ways to work from home and run your own business. You can buy products wholesale and setup your own internet store. If you do not want to stock items you can find companies that will drop ship your products for you. There are even programs you can buy online that are a complete system that shows you how to do this. Did you ever think you could get your own business up and running for roughly under 100 pounds?

You can make money selling ebooks, writing articles for websites, creating websites…
There are so many ways to make money on the internet today. It just takes a little research and then time on your part to really learn the best ways to promote your idea and become knowledgeable about all the different ways to advertise online.

Do you have what it takes to become an aspiring entrepreneur to start and manage a home based Internet Business? Do you have the Entrepreneur Bug?

Seems with the growth of the World Wide Web more people are becoming entrepreneurs. Just what is an Entrepreneur? There are many definitions the most simple is a person who owns, operates, and takes the risk of starting a business venture. An entrepreneur can also be known as an inventor.

Do you need to invent a product to be an ruthless entrepreneur? Absolutely not, just take an already existing product or idea and create a business and profit from it. Organize a business venture and assume the risks for it. Come up with your own niche to get clients, close deals and start making some serious money. What ever you decide to get involved with you should make sure you really know your product inside and out. What are you waiting for? Start brainstorming today and make your dream of being independently wealthy a reality.

Whether you are starting a manufacturing company or opening up a coffee shop, SBA loans are the way to finance your small business. Small business loans are loans that are guaranteed by the Small Business Administration, which was started to assist entrepreneurs in forming successful small businesses. According to federal government research, small businesses employ fully one-half of Americas private sector workforce and over 99 percent of all employers in the U.S. are small business owners.

There are several benefits to SBA loans, including the many licensed lending partners nationwide. The SBA establishes guidelines, reasonable loan terms, and is able to offer better interest rates and options to businesses in the early stages of development.

There are some difficulties in obtaining a small business loan, however, beginning with the requirements for potential borrowers. Lenders will consider the size of your business, including number of employees, and your companys average revenue in certain industries, such as construction or wholesale.

When you call your lender to be considered for a loan, plan on answering a lot of questions about your business. Some information they might ask you for is a business profile (type of business, sales revenue, number of people you employ, and how long you have been in business), a description of the money you need and how you plan to spend it. Also be prepared to provide collateral and explain how you plan to secure the loan.

There are several different types of SBA loan options available, including:
Basic 7(a) Loan Guaranty
Certified Development Company (CDC), a 504 Loan Program
Microloan, a 7(m) Loan Program

More information about these types of loans can found through your private lender, or the Small Business Administration.

To learn more about the www.sncloans.comsmall-business-loan.html SBA Loans offered and to see if you qualify for one, visit www.sncloans.comSecurity National Capital today.

Mail Forwarding Service: Great for Small Business Owners Working from Home

Mail Forwarding Service: Great for Small Business Owners Working from Home

Each day there are multiple individuals who think about developing their own small business. A small business can include selling merchandise or offering personal services. With a goal and a great business plan it is possible to develop a small business, but due to financial reasons may business owners make the decision to work from home. Owing and operating a small business from home has its advantages, but there are disadvantages as well.

One of the biggest disadvantages to developing a small business from home is how it looks to other people. It is hard to explain why, but there are some people in the world who have a difficult time understanding that it is possible to work from home. A common myth associated with home workers is that they dont always work when they should be. Of course this myth is untrue, but it could have a negative impact on your business.

There are many cases where a customer will not be able to tell whether or not a small business is being operated out of a home. If items are being mailed to and from a small business then the mailing address might give the business location away. Before going any farther it is important to note that not all people have a problem doing business with a company that is home operated, but there are some who do. To prevent your home business address from becoming a problem you could use a mail forwarding service.

A mail forwarding service is a service that is typically offered by an individual or company that specializes in promoting a healthy link between businesses and clients. Each mail forwarding service is likely to differ; however, many mail forwarding services are able to give a home based small business owner a new business address. This address will likely to be an address for a large city, which is something that may appeal to many clients. Having an address in a large city may allow you shed the working from home image.

Providing a new address is not the only aspect of a mail forwarding service. Since you are using an address that you are not located at you may wonder how your mail will get to you. This is where the forwarding part comes in. The individual or company running the mail forwarding service will forward your mail to your real address where you will be able to receive it with only a day few days delay. The exact amount of delay it will take for you to get your mail will all depend on how far away you are located from the mail forwarding service.

As a small business owner you must take the appropriate steps to protect your business and its assets. That is why it is important to considering using a mail forwarding service, especially if you are a small business owner who works from home.

Many people think operating an online business is good idea to make some extra money or to provide them with a way to work anywhere they want. An online business can be a very lucrative way to make money. A online business can provide you with more income and more freedom with your time.

The key to having a successful online business is to find one that you believe in and that suits your style. For instance, if you don’t like selling things or contacting people face to face or by phone, then you probably need to choose a online business that does not require these things. If the online business is selling a product that you, yourself would not use, or don’t believe in, then it makes it very difficult to make a believable presentation to others.

A online business is not going to run by itself, either. Most successful online business entrepreneurs would tell you that their online business got to be successful by working at it, putting in the time and the energy to make it a success. There is no online business that does not require some work. There are, however, some that do not require a large financial investment by you.

The best way to find the perfect online business for you is to do some research about the many different online businesses out there. This way, you can feel confident that you have chosen a online business that you will be good at and will generate the income you are hoping for.

There are many differences that separate the winners in business and life from those who are struggling and falling by the wayside.

One big difference is how they handle failure. Successful entrepreneurs have a positive mindset around the experience of failure.

When they fail, they look at it as a result. They took “x” steps and produced “y” result. “Y” didn’t work, so it’s back to the drawing board to change the formula and try again.

Many new business owners don’t make it out of the gate because as soon as they fail, they figure, “Who am I kidding? I knew it wouldn’t work” and then quit!

If everyone had that mindset, we wouldn’t have electricity, airplanes, vaccines … actually, we’d have pretty much nothing!

Every single success in this world was preceded by one, two — a thousand failures!

Babe Ruth set a record for the most home runs. Did you know he also had the record for the most strikeouts?

Thomas Edison failed more than a thousand times before he perfected the light bulb.

If you’re not failing, you’re not pushing yourself enough. You are remaining in your comfort zone and cannot expect to reach the level of success you’re capable of.

Failure is what allows you to learn and grow. If you quit as soon as you meet with failure, you will always remain exactly where you are.

Albert Einstein once said, “You cannot solve a problem with the same level of thinking that created it.”

And, “The definition of insanity is doing the same thing over and over again and expecting a different result.”

What these statements teach is, in order to overcome failure, you must think differently and act differently. It is what separates the ordinary from the extraordinary!

You might have to seek out guidance from someone else who can offer the expertise you need. You may need to inject new perspectives and talent by forming a team around your project.

Fear of failure is one of the biggest obstacles that hold new business owners back. Failure should not be feared, but embraced because a life lived in fear is a life half lived.

If you’re stuck and unable to move forward because of fear of failure or because you have failed in your previous attempt, bring someone else into the mix to offer support and guidance.

Tweak your plan and give it another go.

Engrave the words of the following masters into your mind and never, EVER give up.

Anyone who has never made a mistake has never tried anything new. – Albert Einstein

He who fears being conquered is sure of defeat. – Napoleon I

Problems are not stop signs, they are guidelines. – Robert Schuller

2006 Laurie Hayes – The HBB Source

Fair Isaac, the company that develops the formula to determine credit scores looks at the average statistics of consumers and factors that into your score, called a (FICO). According to Fair Isaac the average consumer will have:

One inquiry on their personal credit report in a given year
54% of credit holders carry a balance of less then 5,000 on all debts other then a mortgage
Have access to 12,190 on all credit cards combined

Now are entrepreneurs, like you, the typical consumer? I asked one of my clients (J.G.). No., said J.G.. You will see that as an entrepreneur, we have several more credit needs then the average consumer. So when the personal credit bureaus compare us to the average consumer, our credit consumption is not normal. Which is why your credit score lowered since starting your business. That’s not fair said J.G. My reply, If you don’t understand how the system works, you’re right.

Let’s look at J.G.’s situation. He has applied several times with suppliers for various credit lines over the last year. Each inquiry will likely drop his credit score approximately 5-10 points. The credit bureaus as suppose to lump three together and only drop 5-10 for the three, we’ll see if it happens. He also has a 60,000 line of credit available and carries a balance of 42,000. Both the amount of credit and balance are more then the consumer average which can hurt his score as well. This is without looking at anything else in the business or his personal life.

If J.G. had just taken the time to develop a business credit profile and start establishing basic lines of credit in the business name and then slowly build the businesses credit over time, he may never have ended up without the ability to buy the home he and his family wanted.

This is why I have written books and developed products and services with our company, Business Credit Services, to provide an education to the entrepreneur on how to become the typical consumer again and separate your personal and business life.

Disaster Preparedness For Your Small Business: How To “Weather” Any Storm

In the event of a potential disaster, do you have a business continuity plan for your employees and your business? Are you backing up files on a routine basis, and could you recover them in an emergency?

On average, nearly 60 percent of businesses damaged in a disaster close after a year, according to the Association of Small Business Development Centers.

Last year’s devastating hurricanes heightened awareness of the importance of disaster planning for businesses, large and small. But destruction of your company’s infrastructure is not limited to natural disasters-it can happen anytime. Daily misfortunes like computer crashes, network breakdowns, and power outages threaten your business each and every day.

Having weathered four major hurricanes last year alone at its corporate headquarters in South Florida and across nearly 100 stores in the Gulf region, Office Depot has real-world experience in disaster planning and recovery. To help businesses be more prepared, the retailer has compiled “Disaster Preparedness: Advice You Can Depend on to Weather Any Storm.”

“A sound contingency plan can enable your small business to respond effectively to a crisis, and prevent that crisis from becoming a full-fledged disaster,” said Tom Serio, Director of Business Continuity Management for Office Depot.

According to Serio, the overarching principle in disaster planning and recovery is to protect your most valuable and irreplaceable assets: your people and your data. Among the guide’s other recommendations:

• Keep contact information for employees and local emergency services, as well as key vendor and supplier information, updated and easily accessible. Establish a clear process for communications and plan how you will contact one another in different scenarios.

• Protect your business from faltering after a disaster by backing up key data at least once a week. Copy data to removable media, including DVD-R or CD-R discs, or to removable drives such as the Ativa McAfee Flash Memory Drive with anti-virus software.

• Move back-up software to a secure off-site location. Store copies and documents you use in day-to-day operations in a secure and fire-proof location like the Sentry Fire-Safe Electronic safe.

• Periodically review the data being stored on any back-up systems to ensure that the right data is being copied and that it can be restored.

Should Small Businesses have a web presence?

In one word, yes! The internet is the most effective marketing tools in existance nowadays, have the capability of reaching far more people than any leaflet drop or advertisement in the local paper ever will.
Should you produce your own website?

It all depends on your skills, if you have the ability to produce a site that looks good, then go ahead, it will save you money and will work wonders as a marketing tool. However if your skills are limited or non-existant then we’d say no. Why? No, not because we want your money (although we don’t mind if you want to give it to us…), because if your site doesn’t have a professional look to it, then it is going to reflect badly on your company’s image.

Do you need to spend lots of money?

It really depends on the size of your website, if you’re looking simply get a presence on the internet, then you can easily get something for around 250 if you take the time to look, if you’re really getting into the idea of being online and effectively having your shop exist in cyberspace you’re going to be looking at more money, however even then, there are many self-build options such as Ekmpowershop.

What content do you need?

This all depends on what you want from being online, if you want to sell online, have your products online is going to be very useful! If you’re just looking to get your company online, then there are TWO elements that we believe are imperative:

Information about your company
How to contact you

Without these two no-one is going to know who or what you are, with the former being your chance to sell yourself. Remember when people look at websites, if its well designed they won’t know if they’re dealing with a multi-national company or a one person organisation, this is your chance to play alongside the big boys!!

What to do now?

So you’re convinced a website is the way to go? Excellent, this can only be of benefit to you! Now you’ve got to find a designer (there’s one right here!!!), things to keep in mind when looking is what kind of style are you looking for, find some websites that you like then find some designers and see if they can produce something along that line! If they can, you’re on the way to bringing into being what can be one of your best employees!!

One of the keys to running a successful small business or home office is learning to control costs. Even the smallest expenses can quickly add up and cut into profits, leaving you with a business that won’t move forward.

Many small-business owners know where their money comes from, but are not as clear on where it goes. This can have a significant impact on their businesses’ cash flow.

It’s important to review your expenses regularly – every quarter if possible – so you can accurately manage your outgoing expenditures and look for ways to save.

Demos Parneros, president of U.S. stores at Staples Inc., provides the following suggestions to save your business money.

* Buy last year’s model. Furniture, computers, PDAs – there is always something new. This also means that there is always something old. If you wait until the end of the year or for sales throughout the year, you can save on your office needs.

* Buy in bulk and buy ahead. By buying commonly used items in large quantities, you can save a lot. Replenish your supplies before you run out. Thinking ahead, and thus buying ahead, gives you a chance to comparison shop and take advantage of sales.

* Buy products that save money. Consider quality alternatives to national brands. Staples ink and toner products, for example, offer consumers quality products at a 15 percent to 20 percent cost-savings per cartridge.

* Take advantage of discounts. Professional and trade associations often offer their members discounts on insurance, travel, shipping and other common expenses. Similarly, some credit cards, like the American Express Corporate Card for Small Business, may get you discounts as well.

* Save on mail costs. Mail costs for your business can add up fast. To save money, use postcards or consolidate shipping. You also can buy or lease a postage meter or get a mail scale to eliminate overpaying.